Improving Warehouse Visibility with a Modern AV System
Brad Rojas
When Capitol City Produce began searching for a partner to integrate and modernize its AV technology infrastructure, the focus was not just on upgrading screens. The team was working to address a growing operational challenge that was affecting efficiency across the entire facility.
Outdated AV Systems Were Limiting Reliability and Growth
Capitol City Produce’s existing video matrix system was deteriorating. The hardware was no longer supported, and performance had become inconsistent.
As the company grew, it became harder to ensure that the right information was visible in the right place at the right time.
For a business that depends on real-time data, such uncertainty creates friction. Teams hesitate. Processes slow down. Confidence in the system starts to fade.
Why Real-Time Visibility Is Critical in Warehouse Operations
Inside the warehouse, performance is tracked through production screens that display how many boxes each employee moves throughout the day.
This is not just helpful information. It directly impacts compensation. The more boxes moved, the higher the earnings.
Without consistent visibility into this data, employees lose a key motivator. Leadership also loses a clear view of performance across a large, fast-moving operation.
CHOOSING THE RIGHT TECHNOLOGY INTEGRATION PARTNER TO SOLVE THE PROBLEM
Capitol City Produce needed more than a vendor. They needed a partner who understood both the technical challenges and the operational impact of getting it wrong. Link Integration stood out as the team that could address both.
With deep experience in AV system design, Crestron programming, and large-scale implementations, they brought a clear plan and the confidence to execute it. Just as important, they focused on building a system that would be easy for the team to use every day. Link Integration implemented a Crestron NVX Video-over-IP platform, networked display endpoints, and video sources via a dedicated AV-over-Ethernet infrastructure.
The solution included:
- Centralized routing of video inputs, including PCs, cable channels, and media players
- A custom-built touchscreen interface for simple, intuitive control
- Conference room upgrades with Google Meet and integrated audio
- Seamless distribution of content across long distances within the warehouse
Link Integration's solution enables Capitol City Produce to control and flexibly manage video content, improving operations and making it easy to ensure the right information is always visible where it's needed most.
PRODUCTION SCREENS THAT DRIVE PERFORMANCE AND ACCOUNTABILITY
One of the most impactful outcomes of the project is the production screen system inside the warehouse. Large displays now show real-time analytics for each team member, including how many boxes they have moved and their current productivity rate.
As Adam Guedry, Technology Manager at Capitol City Produce, explained:
“These production screens show how much product each person has moved. The more boxes they move, the more they get paid. These displays keep our team informed and motivated, and Link Integration made sure they work across the entire warehouse.”
With the Video over IP system in place, employees and leadership always have immediate access to critical performance data, increasing transparency and supporting informed decisions.
Building a Long-Term AV Partnership That Supports Growth
The new system has significantly streamlined AV management for Capitol City Produce.
- Displays are easier to control through a custom interface.
- Video sources can be switched quickly and reliably.
- Conference rooms operate consistently without technical issues.
- Teams have confidence that the system will work when needed.
Ultimately, Capitol City Produce now benefits from an AV infrastructure that is dependable, user-friendly, and ready to support both current operations and ongoing growth.
A Case Study in Integrating Technology for Visibility
Beyond the technology itself, the partnership with Link Integration played a key role in the project's success.
“They’ve been an excellent partner. They were very communicative and detail-oriented, and they went above and beyond in several areas.”
— Adam Guedry, Technology Manager, Capitol City Produce
Capitol City Produce plans to continue working with Link Integration as a direct AV vendor, building on a relationship that has already delivered meaningful operational improvements. Together, they've established a reliable and flexible information management system for the entire facility.
Learn more about how Capitol City Produce overcame outdated AV infrastructure and gained centralized control of displays throughout its facility.
