Livingston Parish Office of Homeland Security and Emergency Preparedness (LOHSEP)

Challenge

When Chris Anderson became Director of LOHSEP, he found the parish’s Emergency Operations Center (EOC) functional but outdated, resembling a small computer lab rather than a command center. Communication between agencies was fragmented, with teams relying on phone calls and handwritten notes, leading to duplicate responses during disasters due to unawareness of each other's actions. The existing systems limited real-time visibility across the parish. Anderson aimed to modernize the facility with advanced communication systems and centralized displays while adhering to budget and state procurement rules.

Solution

After researching vendors, Anderson chose Link Integration to upgrade the EOC's technology with a command-and-control solution that includes:

• WebEOC Integration for real-time visibility across agencies.
• Unified Visual Display Wall with screens for radar, cameras, dashboards, and news.
• Redundant Connectivity using a Starlink satellite if networks fail.
• Enhanced Radio Network for key personnel communication.
• Vehicle GPS Tracking for real-time monitoring of emergency vehicles.