The technology that drives your organization is only as good as the expertise and support behind it. The engineers at Link Integration Group understand this, which is why they’ve developed Link System Assurance, or LSA. With this partnership the extra costs of downtime, repairs, and replacements can be mitigated; keeping your meetings, operations, and growth on time and on track. From prioritized service access, annual audits and remote monitoring that can solve problems before they occur, to discounts on updates and upgrades that keep your business optimized, the benefits that LSA offers are far reaching and customized for your needs.
Call or text Link Integration Group’s toll-free number to request service or simply send an email to support@ligllc.com. These resources can be used anytime and a technician will respond with basic trouble-shooting, strategic next steps or remote access services within 4 business hours. If the problem cannot be resolved by phone or remote access, a technician will be dispatched onsite by the next business day.
An audit of network device security utilizing manufacturer best practices (Crestron, QSC, Shure, etc.) will be deployed annually. This service can include scanning, migration and intrusion prevention as well as the disabling of services, firmware upgrades, password refortification and other security options.
Stay up to date with constant system monitoring and program changes.
You have an ally and intermediary when it comes to dealing with warranty issues for any potential system failures. The LSA will provide assistance with manufacturer support, processing all RMA’s, returns and repairs on your behalf.
Quarterly diagnostic services prevent more expensive repairs and unnecessary downtime for your AV systems. These services will be conveniently scheduled to ensure that your networks and equipment stay online.
Preventative maintenance can mitigate expenses and headaches. With biannually scheduled preventative maintenance, you can have the peace of mind that your equipment is always ready when you need it.
Platforms, software and equipment are constantly evolving, changing and improving. These are important investments. With the Link System Assurance, you can leverage discounts on installation / programming charges and system refresh services.
